POLICIES & IN-STORE INFO
In-store Return Information
EB accepts returns of new, unworn merchandise with all tags attached and proof of purchase within 14 days of purchase for exchange or store credit only. We do not give cash or credit card refunds. We will issue a store credit (good for one year) up to 14 days after your purchase. All sale items are final sales with no returns offered.
All holiday gift purchases must be exchanged 14 days after Christmas.
In-store Sales & Promotions
Does not apply to previous or future purchases. In-stock items only at time of sale and 1 offer per promotion. Not valid on special orders. In-store sales and online sales can vary.
EB would be happy to special order limited selections from our wonderful assortment with full payment at the time of order. Special orders are accommodated on a case-by-case basis and subject to availability by the designer. Special orders cannot be made on core items with scheduled ship dates. All special ordered items are final sale and non-refundable. Promotions cannot be applied to special orders. Shipping is complimentary. Rewards are applicable to special orders.
Methods of Payment
EB accepts cash, Visa, Mastercard, American Express, or Discover. We do not accept checks.
Gift certificates are also accepted.
Complimentary gift bags & boxes are available with our logo on it for gifts only. Please do not request specialty items if they are not needed to help our efforts in being eco-friendly.
EB offers gift cards for any amount for any occasion. If you are not able to visit our boutique to purchase a gift card, please call us at 845.471.9632 (XOEB) or email us and we can mail you the gift card. Please allow 24hrs for email responses.
EB Customers will earn $15 for every $300 spent in-store. Rewards activate 2 weeks after they are earned and are valid for 60 days. Rewards are only to be used by the named customer on the account. Rewards can be used on any (1) regular priced item $15 or more, and cannot be combined with any other promotions, discounts, or used on sale items, tailoring, alterations or embroidery. Rewards can be used on in-stock items only and can be applied to special orders. Rewards cannot be earned via online orders.