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Online Policy

Thank you for shopping Elizabeth Boutique! In order to provide you with the same quality service our in-store guests receive we have compiled a list of FAQ's to make your shopping experience better. Should you have any questions please don't hesitate to call us at 845.471.9632.

  • Discounts/Promotions/Sale

Please note the banner for special SALE savings or promo codes that may be used online. Promotions do not apply to previous or future purchases. Promotions are only valid on in-stock items at time of sale. 1 offer per promotion. All other in-store sales and promotions are not applicable to online purchases. Jewelry, Intimates, Sale merchandise & Style Steals are FINAL sale.  

  • Sizing:

Elizabeth Boutique prides itself on hand selecting some of the top premium brands of denim, clothing, shoes and accessories.  For more information or questions regarding sizing, please call us or check here.  Please note that colors may differ according to screen variations.

  • Shipping

We are happy to offer free shipping on purchases over $100.  For orders that do not meet the threshold, a flat $7.95 fee will be applied. Shipping charges will not be refunded in the case of a return. All return shipping fees are the responsibility of the purchaser.  For any additional questions please call us or check here.

  • Online Returns

Jewelry, Intimates, Style Steals and SALE merchandise are non-refundable. Online orders that included a FREE Gift that are returned within the threshold that the FREE Gift was earned, will be charged the full amount of the FREE Gift if it is not returned with the order.  All other items purchased online may be returned for exchange for a full refund within 14 days of the shipping date, EXCEPT customers who choose in-store local pick-up, they will be refunded with store credit only, but in-store return/exchange applies. Orders must be picked up within 7 days of order. With any additional questions before ordering please call or check here. Find out our in-store policy here.

  • Local Pick-up

Customer can request local in-store pick-up instead of paying for shipping.  Items must be picked up within 7 days of the date the order was placed. All local pick-ups that are returned will be given store credit only. Full refunds are only given to "shipped" online orders only. 

  • Gift Wrapping

Complimentary gift wrapping included for all gifts that are shipped, if requested.

  • Gift Cards

Customers can purchase gift cards online and will receive complimentary shipping. Please note, gift certificates can currently only be applied in-store (not during an online checkout). If you wish to use your gift certificate on an online purchase, please call the store (845-471-9632) and we will apply it over the phone.